FAQ
Frequently Asked Questions about ZeroTaxi - Taxi and Transfer
Find answers to common questions about our eco-friendly cab and transfer services. If you can’t find the answer you’re looking for, contact us directly and we’ll be happy to help!
FAQ
General
ZeroTaxi is an eco-friendly transportation service with zero-emission electric cabs, operating mainly in the Locarno area and throughout Ticino.
Our vehicles are electric, helping to reduce environmental impact and ensuring sustainable transportation.
ZeroTaxi is available 24/7, every day of the year, including holidays.
Yes, we can tailor our services to your specific needs, such as corporate travel, events, or transportation for large groups.
Of course. We have child seats available upon request to ensure the safety of the little ones while traveling.
It is not mandatory, but we recommend doing so to ensure service availability.
FAQ
Cab
You can book a cab by calling 077 267 48 31 or by sending us a message on WhatsApp.
We operate mainly in Locarno, Ascona, Losone, Minusio, Muralto and surrounding areas. We also cover other locations in Canton Ticino upon request.
Yes, we are pet-friendly! Pets are welcome on board as long as they travel safely.
Certainly, you can plan your trip in advance by contacting us by phone or email.
Our electric SUVs can carry up to 4 passengers with standard luggage. On request up to 7 people with prior reservation.
Contact us immediately or we will try to contact you right away should we notice it sooner; we will do our best to recover your lost items.
Of course! We are happy to assist you even for short trips.
FAQ
Transfer
We offer transfers to airports such as Milan Malpensa, Linate, Bergamo-Orio al Serio, Zurich-Kloten, Lugano-Agno and others upon request.
We serve cities such as Milan, Zurich, Geneva, Basel, Chur, Como, Lugano, Bellinzona and other locations in Switzerland and Europe.
Yes, we have spacious vehicles for groups of up to 7 people per vehicle.
We recommend booking at least 24 hours in advance to ensure availability, but we will still try to accommodate you if the notice is less.
Yes, we can arrange transfers to cities in Italy, France, Germany and other European destinations.
Yes of course, we can plan a stop by request. We care about your needs!
We monitor your flight schedule and adjust accordingly, at no extra cost.
Yes, our vehicles have enough space for large luggage. Please contact us for special needs.
Yes, our vehicles have enough space for large luggage. Please contact us for special needs.
Yes, we can arrange tailor-made trips to any destination.
FAQ
Extra Services
We have vehicles suitable for people with special needs. Contact us to make travel arrangements.
Yes, we can transport small and medium size parcels. Please contact us for details and quotations.
We will try to meet your request, subject to availability.
Our vehicles can transport small and medium-sized parcels. For larger needs, please contact us.
Yes, we can establish contracts for regular services with companies.
We are available for weddings, conferences, concerts and other private or corporate events.
Yes, we also offer half-day or full-day rental service with driver. Contact us for more details.
FAQ
Payments
We accept cash, credit card (through SumUp), Twint and Bitcoin payments.
Yes, we offer invoice payments for companies and groups. Contact us for more details.
For long trips or customized services, a down payment may be required.
No, our rates are transparent. We invite you to review our rates on the Taxi and Transfer Rates page of ZeroTaxi.
Certainly, we provide receipts for all payments made.
We offer free cancellations with at least 24 hours notice. Cancellations within 24 hours will be evaluated.
Yes of course, we accept payments through Twint and other digital methods.
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